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Get in Touch

We'd love to hear from you. Whether it's feedback, questions, or support—just drop us a note.

Let's Start a Conversation

Have questions about Undrstnd? Need support? Want to share feedback? We're here to help.

General Inquiries

For questions, feedback, partnerships, or general support.

Response Time

We typically respond within 24 hours

Support Hours

Monday - Friday, 9 AM - 6 PM EST

Common Questions

Quick answers to questions we hear most often

How do I install Undrstnd?

Simply visit our Chrome Web Store page and click 'Add to Chrome'. The extension will be ready to use immediately.

Does Undrstnd work on all websites?

Yes, Undrstnd works on any webpage. Just highlight text and click the icon that appears to get instant definitions.

Is my data secure?

Absolutely. We never store your highlighted text or browsing history. Everything is processed in real-time and never saved.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. You'll retain access until the end of your billing period.